How the heck would they know we use Distributel unless they track the number we dial before we enter the long distance number?
They're the phone company, they can track the routing of any/every call in their network if they want to.
Or maybe they just decide to pound the crap out of people who don't sign up for their long distance package.
That would be a very Bell like thing to do!
Basically do agree w2P, we stuck with Bell because they have been in the business the longest, and I have had very few problems with the phone side of the business.
I have never switched us at home because of the problems I have encountered in the business world with other phone companies. I would consider VOIP, but there are side effects to strictly using VOIP. One being that 911 can not automatically locate you, and since we live in the country it's hard enough to find us as it is. The one way I have looked at getting into VOIP is to put a VOIP PBX into our house (you can build your own for no cost other than an old computer that you have retired from other use) and getting friends and family that are located strategically around the world to do the same. Our LD plan only covers Canada, so that would help cut any LD costs for calls to other countries.
Don't get me started on the internet and television side...they screw that up on a regular basis. I have to do the same thing as Roses' hubby...check the bill with a fine tooth comb every month.
Never tried Bell for internet as I know the only way they can meet my needs is for me to sign up for business class service, which doubles the price. Even though I don't live in the Ottawa area, I use a smaller ISP from Ottawa (www.aserty.com
) for my DSL service at home. No band width caps and only a small fee for the static IP address I need. I used to use another third party ISP, but I got tired of their service being unreliable and their tech support people trying to BS me when I called about it. With how long I have worked in the computer business I know far more about this technology that some first or second level tech support rep. On the one occasion where there was a problem with my new service they told me straight up that the outage was their fault because one of their techs had made a mistake configuring something that impacted my connection. That incident was a few years ago now, and the service up time has been rock solid ever since. I have had calls from Bell and other ISP's since, but I don't think anyone could make me switch even if they did offer me a better price. You don't just find that kind of honesty enough in business these days. That one bit of honesty bought them a level of customer loyalty from me that any other company would find extremely difficult to overcome.
As for TV, we now have no choice but to use satellite, and yes it's Bell. I hate it and would switch back to cable tomorrow if it was an option. If anyone knows of another (legal) satellite provider in this country that is better than Bell I'd welcome any recommendations.
So I guess there is nobody who just pays for long distance like we used to do in the "good ole days".
We did up until about a year ago when we signed up for the plan we are currently on. What surprised me was it was Bell that called me and told me that I could get this plan that provides 1600 minutes anywhere in Canada for less what it was typically costing for my wife to make one call to her family. I signed up on the spot.